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Legal

Refund and Cancellation Policy

Plain-language summary of how cancellations and refunds work at Invoset.

Effective
May 7, 2026
Last updated
May 7, 2026

1. Cancellations

  • You can cancel your subscription at any time from your account settings
  • Cancellation takes effect at the end of the current paid billing cycle
  • After cancellation you keep access to the service until the end of that cycle
  • Reports remain available for download for 30 days after access ends

2. Refunds

Subscriptions are billed in advance for the upcoming billing period. Because the service runs continuously and consumes resources from the moment the period begins, we do not provide partial refunds for unused days within a paid period.

Full or pro-rated refunds may be issued at our discretion when:

  • An accidental duplicate charge has been processed
  • A service outage attributable to Invoset prevented use for a substantial portion of the billing period
  • An incorrect plan was charged due to a system error and we cannot make you whole through service credits

3. Annual plans (when offered)

If you choose an annual billing option in the future, refunds for the unused remainder may be requested within 14 days of the initial annual charge. After 14 days, annual purchases are non-refundable except as required by law.

4. How to request a refund

Email hello@invoset.com with your account email, the charge date, and a brief description. We respond within five business days.

5. Chargebacks

We prefer to resolve billing concerns directly. If you initiate a chargeback before contacting us, your account may be suspended pending resolution.

6. Statutory rights

Nothing in this policy limits any statutory rights you may have under consumer protection law in your jurisdiction.