Terms of Service

Invoset is a third-party software service operated by Ravencord Inc. that scans websites for accessibility findings against WCAG 2.1 Level AA, generates dated reports, and offers an embeddable monitoring badge. Specific feature availability depends on the plan you select.

• You must be at least 16 years old to create an account
• You must provide accurate registration information and keep it current
• You are responsible for your account credentials and for all activity under your account
• You may not share an account with users outside your organization

• Plans are billed monthly in advance unless otherwise stated
• Subscriptions renew automatically at the end of each billing cycle until canceled
• Pricing for renewals may change with 30 days' written notice
• Taxes, where applicable, are added to the listed price
• You may cancel at any time from your account settings; cancellation takes effect at the end of the current paid period

See our Refund Policy for refund eligibility.

By submitting a domain or URL to Invoset, you represent that you own that property or are authorized by its owner to test it for accessibility. You agree not to use Invoset to scan systems you do not have permission to test.

You agree not to:

• Reverse engineer, scrape, or attempt to extract the service's source code
• Use the service to violate any law or regulation
• Resell or sublicense the service without our written agreement
• Submit content or domains intended to host malicious code, illegal content, or to evade lawful obligations
• Use the service to infringe on intellectual property or privacy rights
• Bypass rate limits or security controls

We retain all rights to the Invoset service, including its software, design, and reporting templates. You retain ownership of your data and any websites you submit. You grant us a limited license to process your inputs for the sole purpose of delivering the service.

Customer responsibility. You are solely responsible for ensuring your use of the service complies with all applicable laws, including the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, the European Accessibility Act (EAA), HHS Section 1557, state-level civil rights statutes (including the California Unruh Civil Rights Act and the New York State Human Rights Law), and any other accessibility, privacy, or consumer-protection law that applies to your business. We do not provide legal advice and our reports are not a substitute for review by qualified counsel.

For full context, see our Legal Disclaimer.

Automated accessibility testing detects a meaningful but bounded subset of WCAG 2.1 Level AA failures. To set expectations clearly, the following are outside the scope of what Invoset provides:

• Manual user testing, expert audits, or assistive-technology user evaluations
• Legal advice, representation, demand-letter response, or court filings
• Affidavits, expert testimony, declarations, or other litigation-evidence services
• Verification of authenticated, login-protected, or session-gated pages (the current scope is public URLs discoverable through your sitemap and crawl)
• Native mobile application testing (Android, iOS); the service evaluates web pages rendered in a browser
• PDF accessibility evaluation; reports flag PDFs linked from scanned pages but do not evaluate their internal accessibility
• Runtime DOM modification or overlay-style remediation; Invoset does not alter your site at runtime
• Any guarantee that automated findings, even when remediated, will prevent or resolve a demand letter, lawsuit, regulatory complaint, or settlement demand

We may update this list of known limitations as the service evolves. Material changes will be communicated under Section 14.

Reports are produced for informational and good-faith-effort documentation purposes. They are not affidavits, expert reports, or sworn statements. We do not appear in court, give testimony, or sign declarations on a customer's behalf as part of the standard service. If you require expert witness or formal evidentiary services, retain qualified counsel and an independent accessibility expert.

We aim for high availability but do not guarantee uninterrupted service. Scheduled maintenance, force majeure, third-party outages, and emergencies may cause downtime. We will make reasonable efforts to provide advance notice of planned maintenance.

You may terminate your account at any time. We may suspend or terminate accounts for material breach of these Terms, fraudulent activity, or non-payment, with notice where reasonable. On termination, you may export your reports for 30 days, after which we may delete them subject to retention obligations.

The service is provided "as is" and "as available" to the maximum extent permitted by law. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the service will achieve specific accessibility, compliance, or litigation outcomes.

To the maximum extent permitted by law, our aggregate liability for any claim arising out of or relating to these Terms or the service will not exceed the greater of (a) the amount you paid for the service in the 12 months preceding the claim, or (b) USD $100. We are not liable for indirect, consequential, special, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, even if advised of the possibility of such damages. This cap applies regardless of the form of action (contract, tort, statute, or otherwise).

You agree to defend, indemnify, and hold harmless Ravencord Inc., its officers, employees, agents, and affiliates from any claim, demand, loss, liability, damage, cost, or expense (including reasonable attorneys' fees) arising out of: (a) your breach of these Terms; (b) your misuse of the service; (c) your violation of any law or third party right; (d) any accessibility, ADA, or related civil rights claim brought against you in connection with your websites or business; or (e) any content or domain you submit through the service.

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflicts of law. Disputes will be resolved by binding arbitration in Delaware under the rules of the American Arbitration Association, except that either party may seek injunctive relief in any competent court.

We may update these Terms from time to time. Material changes will be communicated by email or in-app notice at least 30 days before taking effect. Continued use of the service after the effective date constitutes acceptance.

For legal and contractual matters, contact legal@invoset.com, attention: Legal. For service of process or notices that require a phone channel you can reach us at +1 615 413 2151. The contracting entity is identified below.